Thursday, April 8, 2010

Management Tip of the Day: Know When to Confront Someone

When someone shows up late to a meeting or makes a comment that makes you uncomfortable, it can be difficult to decide if it's a big enough deal to address or if you should let it go. In situations like these, try using the "rule of three." The first time someone does something that makes you uncomfortable, take notice of your discomfort. The second time, acknowledge that the first time was not an isolated incident and that there may be a pattern emerging. The third time it's time to speak up. Tell the person that you've noticed something three times and you want to discuss it with him. This simple rule can both help you determine what's worth raising and hold you back from jumping on every single issue.

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